IT MSP Managed Services Seat Margin, Stack Cost & SLA Tracker
See what each managed-services seat really earns: price per seat less tool stack cost, support labor and overhead, plus SLA results by priority.
What This Workbook Does
Tool stack table: cost per seat for each tool and which of the Basic, Standard and Premium plans include it
Plan economics: stack cost per seat, planned support labor, overhead, margin per seat, break-even price and the price needed for your target margin
Client MRR from seats x price per seat (with optional per-client price override), less stack cost, ticket and proactive labor hours and overhead
Margin per seat and margin percent for every client, flagged On Target, Below Target or Unprofitable against your target margin
Ticket log measured against response and resolution targets by priority: Met, Response Missed, Resolution Missed, Both Missed or Open
Client support hours counted only from tickets opened in the look-back window set in Settings
Dashboard of MRR, margin, margin per seat, SLA attainment and open tickets, with plan and priority summaries
Worksheets Included
9 TabsUniversal Windows & Mac support with dynamic arrays
Runs in browser on office.com with free Microsoft account
Pure .xlsx formulas. Never blocked by corporate IT antivirus
Receive both a clean blank file and pre-filled sample rows
Frequently Asked Questions
Does this template require enabling macros or VBA code?
No. All Datasheetly templates are 100% macro-free (.xlsx). They rely on native modern Excel formulas (XLOOKUP, SUMIFS, LET), never trigger antivirus blocks, and are completely safe for corporate computers.
Are there any recurring subscriptions or extra fees?
None whatsoever. You make a single one-time payment of $9 and own the DRM-free Excel workbook files forever. No monthly recurring charges, no per-seat fees, and no cloud lock-in.
What software versions are required to run this workbook?
Datasheetly workbooks are engineered for modern Microsoft Excel: Microsoft 365 (Windows & Mac), Microsoft Excel 2021+, and Excel for Web (free online via office.com with any Microsoft account). Because our models leverage modern dynamic array formulas (LET, XLOOKUP, FILTER, SUMIFS) and native Excel structured tables, they are designed exclusively for Excel. Older legacy releases (Excel 2019/2016) and third-party spreadsheet viewers do not support these modern formula engines.
Do I receive clean blank files for my company data?
Yes! In your download vault, you receive two separate workbooks: a Sample Data Workbook (with realistic pre-filled rows to inspect formulas) and a Clean Blank Workbook (with all formulas and formats ready for your live data).
What if the template doesn't meet my business needs?
Every purchase is backed by our 30-Day Defect & Satisfaction Guarantee. If any formula fails or the template does not perform as documented, simply contact support for an immediate resolution or refund.
Customer Reviews & Ratings
Real feedback from verified purchasers and small business operators.
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Datasheetly spreadsheet workbooks and templates are operational productivity calculation tools provided for informational purposes only. They do not constitute certified public accounting (CPA), legal, tax, or medical advice. Templates are not certified or intended for the storage of protected health information (PHI) under HIPAA regulations or fiduciary client trust accounts without independent compliance review. Users are advised to review all financial and operational outputs with a licensed CPA, attorney, or qualified professional before taking formal financial or operational actions.